Types of life insurance: Term vs Permanent
We explain the differences between two of the most common types of life insurance to help you decide what may be right for you.
A quicker path to coverage: life insurance with no medical exam
If you're like many, you may think that purchasing life insurance requires a health exam. Learn more about a simpler path to getting life insurance.
New York Life
Our FAQs contain answers to many common questions.
Monday-Friday: 8 a.m. to 8 p.m
Saturday: 9 a.m. to 5 p.m. (ET)
Customer Service Center
Easily make a payment, update your personal information, manage your beneficiaries and more.
It's our priority to make the claims process as simple as possible. Find out what you'll need to get started.
File a Claim
Quickly and easily start a claim online.
Click the links below to download forms. When you click, your form will download automatically.
Claim Form - Death Benefit
You can also start your claim online by filling out a claim form. This is the fastest way to begin a claim. Click here to start now.
Owner Change Form
Customers can also do this any time by logging into their account and clicking “Manage beneficiaries.” Get started here.
Payor Change Form
Customers can also change payors online. To get started log in to your account. On the dashboard, click the “Change Payor” link.
AARP Nursing Home Waiver of Premium Claim Form
Collateral Assignment Form
Release of Collateral Assignee
Juvenile Owner Change Form
Juvenile Beneficiary Change Form
Loan Request Form
AutoPay Enrollment Form
Customers can enroll quickly and easily by logging in to their account and clicking “My Payments” 24 hours a day, seven days a week. Get started here.
Cancellation Request Form
Address Change Request Form