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Customer Service

For customers of the AARP Life Insurance Program from New York Life Insurance Company

As a customer, you can contact us by phone or access information about your account online at the virtual service center.

Access Your Account Online

New and improved online access makes it quick, simple and secure to view and manage your account. You can download forms, view your certificate, make premium payments online with our Manage My Payments tool, change your address and more. Just click below to sign in, or register for online access if you haven’t yet enrolled.

Call Us

Call New York Life at 1-800-850-2658

Our dedicated representatives are available 8 a.m.
to 10 p.m. (Eastern Time) Monday through Friday,
or 9 a.m. to 5 p.m. Saturday.